This legal notice applies to the entire content of this website under the domain name www.mychauffeur.com, our mobile APP” MyChauffeur” and to any communication between us and you by email. Please read these terms carefully before using the MyChauffeur.com website or using our mobile APP” MyChauffeur” or communicating through its official channel info@mychauffeur.com.
This website is owned and operated by MyChauffeur Bus & Limousinenservice, whose main office is located at Kurfürstendamm 199, 10719 Berlin, Germany, Lower Trial Court and Registration Court (Amtsgericht) of Charlottenburg, Trade Register no. HRB 242499 B, Telephone: 030 24 04 8000.
In the terms and condition document, we use the word “SUPPLIER “ for the provider of passenger transport services through MyChauffeur Bus & Limousinenservice and “CUSTOMERs ” for the buyer of the rental car’s services”
Please read these terms carefully before using the website or mobile app. By accessing and using this Website or our mobile app, you indicate that you accept ( implicitly and irrevocably) these terms and conditions (the “Agreement”). You represent and warrant that you have the legal right and ability to enter into this Agreement and to use this Website in accordance with all of the terms and conditions herein. If you do not agree to these terms, please refrain from using our Website or our Mobile App. The standard general terms and conditions of MyChauffeur Bus & Limousinenservice shall apply as the basis for all business relations between CUSTOMERs and MyChauffeur Bus & Limousinenservice. They apply to all offers made to CUSTOMERs for the carriage of passengers via MyChauffeur Bus & Limousinenservice, to the organisation of such services by MyChauffeur Bus & Limousinenservice and to any other use of the platform or its services.
MyChauffeur Bus & Limousinenservice acts as an agent between the SUPPLIER and the CUSTOMER with respect to these passenger transport services. The business relationship established for the purpose of such passenger transport exists solely between the SUPPLIER and the CUSTOMER. MyChauffeur Bus & Limousinenservice enables SUPPLIERS to offer their services to CUSTOMERS on MyChauffeur Bus & Limousinenservice. The SUPPLIERS publish on MyChauffeur Bus & Limousinenservice their offer for transport services, including their vehicles, prices, qualifications and other data related to their services, and MyChauffeur Bus & Limousinenservice presents this offer for services to the CUSTOMERS on behalf of and for the account of the CUSTOMERS Through MyChauffeur Bus & Limousinenservice the CUSTOMERS can search for available vehicles and transport capacities and book them through the specified platform.
You agree to use the Web Services only for authorized reservations or purchases. You agree not to make false reservations or reservations in anticipation of demand. We may cancel any confirmations relating to multiple bookings for one or more destinations on or around the same day without notice.
You agree to all of our terms and conditions of purchase, including, but not limited to, full and timely payment of all amounts due and compliance with all rules regarding the availability of prices, products or services. All fees, charges, taxes and duties incurred as a result of your use of the Site are solely your responsibility.
Passenger transport services rendered by PROVIDERS to USERS are arranged via MyChauffeur, the booking platform provided by MyChauffeur. MyChauffeur enables PROVIDERS to offer their services to USERS on MyChauffeur. The PROVIDERS post their transport service offer including their qualifications, vehicles, prices and other data relevant to their services on MyChauffeur, and MyChauffeur presents this service offer to the USERS on behalf of and for the account of the PROVIDERS. Via MyChauffeur, USERS may search for available vehicles and transport capacities and book them through the said platform. MyChauffeur shall act as an agent between the PROVIDER and USER with respect to such passenger transport services. The business relationship established for the purposes of such passenger transport shall only exist between the PROVIDER and USER.
Furthermore, the user agrees not to:
Our goal is to ensure that the availability of the website is uninterrupted and that transmissions are error-free. However, due to the nature of the internet, this cannot be guaranteed and we reserve the right to withdraw or change the services we provide on the website without notice. Your access to the Website may also be suspended or restricted from time to time to allow for repairs, maintenance or the introduction of new facilities or services. We will endeavour to limit the frequency and duration of any such suspension or restriction. We will not be liable if, for any reason, our Website is unavailable at any time or for any period.
MyChauffeur Bus & Limousinenservice acts exclusively as a booking agent. MyChauffeur Bus & Limousinenservice presents the service offers of the SUPPLIER on its behalf.
CUSTOMER search for and find suitable transport services on MyChauffeur Bus & Limousinenservice and select them there. MyChauffeur Bus & Limousinenservice then forwards the CUSTOMERS’ requests to the corresponding SUPPLIER who is the selected service provider. The transport service is provided by the SUPPLIER.
The user will receive a preliminary, non-binding booking confirmation from MyChauffeur Bus & Limousinenservice immediately after the completion of the enquiry. The contract for the provision of transport services is only concluded after the acceptance of the order by the SUPPLIER. The contract is concluded exclusively between the CUSTOMER and the selected SUPPLIER. The conclusion of this contract is evidenced by a binding booking confirmation sent by MyChauffeur Bus & Limousinenservice on behalf of the SUPPLIER to the CUSTOMER. The transport service is invoiced on the basis of contractual and legal provisions between the SUPPLIER and the CUSTOMER.
MyChauffeur Bus & Limousinenservice may be contracted to manage the accounts for passenger transport services for the CUSTOMER in the name and on behalf of the SUPPLIER. CUSTOMER’S can BOOK suitable transport services (e.g. taxi, car rental) on our website or app according to their needs.
If unforeseen circumstances arise and affect the customer’s plans. The customer can cancel 24 hours before the departure time free of charge.
Futher details of booking and cancellation is defined in CONDITION OF TRANSPORTATION STATEMENT
MyChauffeur Bus & Limousinenservice does not assume any liability for the accuracy, reliability, completeness and topicality of the content of the information transmitted to MyChauffeur Bus & Limousinenservice and for the timely receipt of such information by MyChauffeur Bus & Limousinenservice at the appropriate time and in a form that does not change, or by the SUPPLIER or, if applicable, the customer.
For the “Individual Account “ of MyChauffeur Bus & Limousinenservice, the use of the services is free of charge. For the “Company Account” MyChauffeur Bus & Limousinenservice reserves the right to a contractually agreed fixed monthly fee
MyChauffeur Bus & Limousinenservice is entitled to offer the CUSTOMER different booking levels and different service rates on behalf of and in the name of the SUPPLIER.
The fee is paid by the payment method chosen at the time of booking on the platform or by agreement between the SUPPLIER and the customer. MyChauffeur Bus & Limousinenservice uses a debit/primary/credit card payment system. MyChauffeur Bus & Limousinenservice does not store the payment information of CUSTOMERs. MyChauffeur Bus & Limousinenservice works with a reputable electronic payment provider (STRIPE )to manage debit/primary/credit card details and process payments.
For payment service provider details ensure that you have read and accepted our Privacy Policy.
Smoking is not permitted in the vehicles we service.
We really care about our CUSTOMERS’ privacy. We keenly observe and assure the security of personal data. For data protection details Please also ensure that you have read and accepted our Privacy Policy.
We may change these terms and conditions at any time without prior notice. The changed terms and conditions will take effect once they are posted on the website and will not have any retrospective effect on existing contractual arrangements made through this website. Your continued use of this website following any changes means that you have accepted the changed terms and conditions.
If you have any complaints about the service or the SUPPLIER or About the CHAUFFEUR, please let us know as soon as possible so that ” MyChauffeur Bus & Limousinenservice ” can rectify the problem quickly and smoothly.
The support of MyChauffeur Bus & Limousinenservice will be available via the e-mail address:support@mychauffeur.com / info@mychauffeur.com
The contact information of MyChauffeur Bus & Limousinenservice
Email: info@mychauffeur.com
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